Privacy policy

Soft Sip respects your privacy. This policy explains what information this website collects and how it is used, consistent with the Australian Privacy Principles.

What we collect

When you send an enquiry through our contact form we collect the details you provide: your name, email address, and optionally your phone number, what your message is about, an event date and the message itself.

Our web server keeps standard technical logs (such as IP address, browser type and pages requested) for security and troubleshooting. We do not use advertising cookies.

How we use it

We use your details only to respond to your enquiry, prepare quotes for Soft Sip on Wheels bookings and arrange bookings you make with us. We do not sell, rent or share your personal information with third parties for marketing.

Storage and security

Enquiries are delivered to our business email and a copy is kept on our secure web server so that no enquiry is lost if email delivery fails. Access is restricted, and we take reasonable steps to protect your information from misuse, loss and unauthorised access.

Third-party services

We use Google Analytics (which sets its own cookies) to understand how visitors use this website, such as which pages are viewed and whether people call or send an enquiry; you can opt out with the Google Analytics opt-out browser add-on.

Our contact page includes an embedded Google Map. When it loads, Google may receive information about your visit in line with Google’s privacy policy.

Access and correction

You can ask to access, correct or delete the personal information we hold about you at any time by contacting us.

Contact

Questions about this policy? Email info@softsip.com.au or call (02) 9740 7736.

Last updated October 2026.