Iced coffee splashing out of a Soft Sip cup

FAQ

Good questions, easy answers

The things people ask us most. Can't find yours? Call, message us on Instagram or drop in.

The cafe

Where is Soft Sip?

Soft Sip is at 1/128 Waterloo Road, Greenacre NSW 2190, in Sydney's south-west near Bankstown. Street parking is available on Waterloo Road and the surrounding streets, with accessible parking nearby. Call (02) 9740 7736 if you need directions.

What are Soft Sip's opening hours?

Soft Sip in Greenacre opens at 5am seven days a week: Monday to Saturday 5am to 9pm and Sunday 5am to 4pm. Public holiday hours can vary, so check the cafe's Instagram, @softsipcafe, before a holiday visit.

What is Soft Sip known for?

Soft Sip in Greenacre is known for its soft pink interior, specialty coffee (lattes and cappuccinos are the favourites), the signature iced Bueno, pistachio and Biscoff lattes, matcha, smoothies and mocktails, and an all-day menu with smashed avo on sourdough, acai bowls, waffles, pancakes, za'atar bruschetta, chicken wraps and Lebanese breakfast platters.

Does Soft Sip do takeaway and delivery?

Yes. Soft Sip in Greenacre offers dine-in, takeaway and delivery. Order delivery through Uber Eats or DoorDash, or call (02) 9740 7736 to order ahead for takeaway.

Can I order from Soft Sip online?

Yes, for delivery: order Soft Sip's coffee, signature iced lattes, matcha, brunch and sweets through Uber Eats or DoorDash. For pickup at the counter at 1/128 Waterloo Road, Greenacre, call (02) 9740 7736 and order ahead.

Is Soft Sip family friendly?

Yes. Soft Sip in Greenacre is a casual, family friendly cafe with indoor and outdoor seating, wheelchair access and kids' options such as babycinos and little pancakes. It is an alcohol-free venue.

Does Soft Sip have outdoor seating?

Yes. Soft Sip at 1/128 Waterloo Road, Greenacre has outdoor seating as well as the pink velvet booths inside, and the venue is wheelchair accessible.

Does Soft Sip have halal options?

Soft Sip's menu in Greenacre is built around Lebanese and Australian cafe food such as sujuk, labneh, halloumi and za'atar. Ask the team about specific dishes and dietary needs, including halal, vegetarian and dairy-free options, when you order.

Does Soft Sip offer plant-based milk?

Yes. Coffee at Soft Sip in Greenacre can be made with full cream, skim, oat, almond or lactose free milk, at the cafe and from the Soft Sip on Wheels coffee cart.

What are Soft Sip's signature drinks?

Soft Sip's signature drinks are the layered iced Bueno, pistachio and Biscoff lattes, plus the matchas: iced matcha latte, coconut matcha, rose cream matcha and strawberry matcha. They are on the menu at 1/128 Waterloo Road, Greenacre and can be ordered online for pickup.

Can Soft Sip come to my event?

Yes. Soft Sip on Wheels is the Greenacre cafe's mobile coffee cart for weddings, corporate events, markets, school events and private parties across Sydney. Send the date, location and guest numbers through the contact form at softsip.com.au/contact-us/ or call (02) 9740 7736 for a quote.

Can I book a table or a group at Soft Sip?

Yes. Call Soft Sip in Greenacre on (02) 9740 7736 for group bookings and large tables. Walk-ins are welcome; mornings and weekends are the busiest times.

Soft Sip on Wheels

What is Soft Sip on Wheels?

Soft Sip on Wheels is the mobile coffee cart run by Soft Sip, the cafe at 1/128 Waterloo Road, Greenacre. It brings a barista, an espresso machine and the cafe's specialty coffee to weddings, corporate events, markets, school events and private parties across Sydney.

Where does the coffee cart travel?

Soft Sip on Wheels is based in Greenacre, in Sydney's south-west, and serves events across Sydney. Tell us where the event is and we will confirm travel in the quote.

What does the coffee cart need on the day?

The Soft Sip on Wheels cart needs a flat space and access to power at your Sydney venue. We confirm the exact power and water requirements for the venue when we quote, and the Soft Sip barista arrives early to set up before guests arrive.

What drinks does the coffee cart serve?

Soft Sip on Wheels serves the same specialty coffee as the Greenacre cafe: espresso coffee (lattes, cappuccinos, flat whites, long blacks and iced coffee), hot chocolate, chai and tea, with full cream, skim, oat, almond and lactose free milk. Smoothies and mocktails can be added for events that want them.

How do I book Soft Sip on Wheels?

Send the event date, location, times and guest numbers through the contact form at softsip.com.au/contact-us/, or call Soft Sip in Greenacre on (02) 9740 7736. We confirm availability and send a quote, and the date is locked in when the booking is confirmed.

How far ahead should I book the coffee cart?

Book Soft Sip on Wheels as early as you can, especially for Sydney weekends and wedding season, which book out first. Short-notice bookings are sometimes possible, so it is always worth calling Soft Sip on (02) 9740 7736 to ask.

Soft Sip on Wheels

Bring the pink cart to your next event

Weddings, office mornings, markets, school days and parties across Sydney. Send us the date and we will come back with a quote.